Privacy policy

Privacy policy (LYFT Gear)

Last updated: 4 January 2026

This Privacy Policy explains how LYFT Gear (“we”, “us”, “our”) collects, uses and shares your personal information when you visit, interact with, or make a purchase from lyftgear.shop (the “Site”).

Controller
For UK data protection purposes, the data controller is:
LYFT Gear
Email: info@lyftgear.shop

Personal information we collect

Information you provide to us

  • Name, email address, phone number (if provided)

  • Billing and shipping address (for physical orders)

  • Order details and purchase history

  • Customer support messages sent to us

Information collected automatically

  • Device and usage data (such as IP address, browser type, pages viewed, and interactions)

  • Cookie and similar technology data (see “Cookies” below)

Information from third parties

  • Payment providers (to process payments)

  • Shopify and apps used to operate the store (including digital delivery)

How we use your personal information

We use your personal information to:

  • Process orders and provide the service (including delivering digital downloads and shipping physical products)

  • Send essential communications (order confirmation, download links, receipts, service messages)

  • Provide customer support

  • Prevent fraud and keep the Site secure

  • Improve the Site and our offering (analytics and performance)

We process personal data only where we have a lawful basis under UK GDPR (see below). ICO

Lawful bases for processing (UK GDPR)

We rely on one or more of the following:

  • Contract: to take payment, fulfil your order, deliver digital downloads and/or ship physical items. ICO

  • Legal obligation: to keep records for tax/accounting and comply with legal requirements. GOV.UK+1

  • Legitimate interests: to run our business, improve the Site, and prevent fraud (balanced against your rights). ICO+1

  • Consent: for certain marketing and non-essential cookies where required (you can withdraw consent at any time). ICO

Digital downloads (Shopify Digital Downloads app)

We use the Shopify Digital Downloads app to deliver digital products (such as ebooks). When you buy a digital product, the app uses information like your name, email address, and order details to provide access to your download(s). Download links are typically provided on the order confirmation page and/or by email. Shopify Help Center+1

Sharing your personal information

We share personal information only as needed to run the store and fulfil orders, including with:

  • Shopify (our ecommerce platform) to host the store and process store data. Shopify+1

  • Shopify Digital Downloads (a Shopify app) to deliver digital files to customers. Shopify Help Center+1

  • Payment providers to process transactions securely.

  • Delivery/fulfilment partners (only for physical orders) to deliver items to you.

  • Service providers that support site operations (e.g., analytics or email tools if enabled).

  • Professional advisers (accountants/legal) where necessary.

  • Authorities/regulators where we must comply with a legal request.

Apps installed on Shopify may access personal data depending on the functions they perform. Shopify Help Center

International transfers

Some of our service providers (including Shopify) may process data outside the UK. Where UK law considers this a restricted transfer, we use appropriate safeguards recognised under UK data protection law. Shopify+1

Data retention

We keep personal information only as long as necessary for the purposes above, including:

  • Order, payment, and customer service records: kept for the period required for tax/accounting and legal compliance (often several years depending on your circumstances). GOV.UK+1

  • Support messages: kept as needed to resolve issues and keep a record of correspondence.

If you ask us to delete your data, we will do so unless we need to retain it for legal obligations or legitimate business purposes.

Cookies

We use cookies and similar technologies to:

  • run the Site and remember preferences (essential cookies)

  • understand site usage and performance (analytics cookies, if enabled)

  • support marketing (marketing cookies, if enabled)

Where required, we will ask for consent for non-essential cookies. You can manage cookies via your browser settings.

Your rights (UK)

You may have rights to:

  • access your personal data

  • correct inaccurate data

  • request deletion

  • restrict or object to processing

  • data portability

  • withdraw consent (where processing is based on consent)

  • complain to the ICO (UK regulator)

To exercise your rights, email info@lyftgear.shop. Shopify Help Center+1

Marketing preferences

If you opt in to marketing, you can opt out at any time using the unsubscribe link in our emails or by contacting info@lyftgear.shop. We may still send non-marketing messages related to your order or account.

Children

Our Site is not intended for children, and we do not knowingly collect personal data from children.

Changes to this policy

We may update this policy to reflect changes to our practices or legal requirements. The latest version will always be available on the Site.

Contact

LYFT Gear
Email: info@lyftgear.shop
Website: lyftgear.shop